PRIVACY POLICY

​Effective Date: October 8, 2026

Diamond IV Therapy LLC | Connecticut. This policy explains how information is handled when you use diamondivtherapy.com, request an appointment, or contact us. This website policy does not replace treatment consent or a medical-record privacy notice applicable to your care. Do not send diagnoses, medication lists, photographs, or other sensitive medical details in ordinary email or general website messages. Contact us to arrange the appropriate clinical intake process. Clinical records, their permitted uses, and patient rights follow applicable healthcare requirements and notices provided by your care team. Ask us for the applicable notice or medical-record request instructions.

1. INFORMATION AND COOKIES

When you contact us or request an appointment, you may provide your name, email address, phone number, preferred service, appointment details, visit address, and messages. Account and purchase features may also collect information needed to manage your account, selected plan, and transaction. Provide only information needed for your request. This website is hosted on Wix. Wix and enabled website features may process technical information such as IP address, browser and device information, pages visited, and cookie identifiers to deliver the website, maintain security, remember preferences, and measure website use. Manage cookies through your browser and any cookie controls available on the website. Blocking cookies may affect features. Contact us with questions about website tracking or to request an applicable privacy opt-out.

2. HOW INFORMATION IS USED AND SHARED

Information is used to respond to inquiries, review appointment requests, coordinate mobile visits, communicate about requested services, manage plans and transactions, maintain records, and protect the website against misuse. Marketing permission is separate from requesting treatment; you can ask to stop promotional communications without withdrawing an appointment request. Information needed to operate the website and requested services may be processed by Wix and providers supporting scheduling, communications, and payment transactions when those features are used. Information may also be disclosed when required by law, to respond to lawful requests, or to protect legitimate safety and security interests. External services have their own privacy notices. Do not send card details through ordinary email or website messages.

3. PRIVACY RIGHTS, RETENTION AND SECURITY

Contact crystal@diamondivtherapy.com with the subject Privacy Request, or call 203-709-1403, to request access, correction, deletion, a portable copy of information, withdrawal of consent, or an applicable opt-out from sale, targeted advertising, or qualifying profiling. Available rights depend on applicable law and the information involved. We may need to verify identity before disclosing or changing records. Legal record-retention duties may limit deletion. If a request is denied, you may ask for an appeal using the same contact details; applicable requests and appeals will be handled within legally required timeframes. Connecticut residents can contact the Connecticut Attorney General at https://portal.ct.gov/ag about privacy concerns. Information is retained as needed for its collection purpose and applicable legal, clinical, accounting, and recordkeeping duties. No website or electronic communication can be guaranteed completely secure. Avoid sending sensitive information through general contact channels.

This website is intended for adults making service inquiries. A parent or guardian should contact us directly about requests involving a minor. External websites and platforms follow their own policies. Updates will be posted here with a revised effective date. Questions and privacy requests: Diamond IV Therapy LLC, Connecticut. Email crystal@diamondivtherapy.com or call 203-709-1403.